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Cost Comparison: Hiring Locally vs. Outsourcing to the Philippines

Updated: Dec 17, 2024


Outsourcing

Managing business expenses is critical for staying competitive, and one of the largest costs for most companies is labor. Many businesses are now turning to outsourcing, particularly to countries like the Philippines, as a way to reduce costs. But how much can outsourcing really save you compared to hiring locally in countries like the U.S., Canada, the U.K., and Australia?

We will explore the differences in labor costs between local hiring and outsourcing to the Philippines. You’ll see clear comparisons, real numbers, and an understanding of how much your business could benefit financially by opting for remote staff.


Why Compare Costs?

Labor costs vary widely based on geography. Countries such as the U.S., Canada, the U.K., and Australia tend to have higher wages because of living costs and labor laws. On the other hand, the Philippines offers skilled workers at lower wages, which translates to cost savings without sacrificing quality.


1. Cost of Hiring Locally in the U.S., Canada, the U.K., and Australia

Hiring locally in countries with higher living standards involves not just salaries, but also overheads like benefits, taxes, and office-related expenses.


  • U.S.: A full-time employee in the U.S. typically earns around $60,000 per year. When you add payroll taxes, benefits, and office costs, the total can reach up to $80,000 annually.

  • Canada: The average salary in Canada is about $50,000 annually, but with additional costs, this figure rises to around $65,000.

  • U.K.: In the U.K., the average salary for a professional is approximately £30,000 annually, with total employment costs reaching £40,000 ($50,000 USD).

  • Australia: Australia’s average salary is about AUD 80,000 annually ($52,000 USD), but additional costs such as superannuation and taxes can push this to AUD 100,000 ($65,000 USD).


Additional Local Hiring Costs:

  • Employee Benefits: Health insurance, pension plans, and other perks can add up to 30% to the base salary.

  • Payroll Taxes: Employers are responsible for social security, medicare, and other payroll-related taxes.

  • Office Space: If employees work in-house, businesses need to account for the cost of space, utilities, and equipment.


2. Cost of Outsourcing to the Philippines

Outsourcing to the Philippines can provide significant savings thanks to the country’s lower cost of living. Despite the lower wages, workers in the Philippines are known for their skill levels, particularly in roles like customer service, IT, and digital marketing.


  • Average Salary in the Philippines: Full-time remote staff in the Philippines generally earn between $6,000 and $12,000 per year, depending on experience and the type of job.

  • No Additional Benefits Needed: Outsourcing companies like Slash Staffing handle benefits and human resources management, so you don’t have to worry about extra costs.

  • No Office Costs: Since these workers operate remotely, businesses save on office expenses.


For example, a customer service representative in the U.S. could cost a business $40,000 annually, while outsourcing that same role to the Philippines could cost just $8,000. That’s a potential saving of $32,000 per employee per year.


3. Comparison Table: Local Hiring vs. Outsourcing to the Philippines

Here’s a direct comparison to show the potential savings.

Role

U.S. Cost (Annual)

Canada Cost (Annual)

U.K. Cost (Annual)

Australia Cost (Annual)

Philippines Cost (Annual)

Potential Savings

Customer Service Rep

$40,000

$35,000

£25,000 ($32,000)

AUD 80,000 ($52,000 USD)

$8,000

Up to $44,000

Software Developer

$90,000

$75,000

£50,000 ($65,000)

AUD 120,000 ($78,000 USD)

$18,000

Up to $102,000

Virtual Assistant

$45,000

$40,000

£28,000 ($36,000)

AUD 70,000 ($45,000 USD)

$7,000

Up to $38,000

Marketing Specialist

$65,000

$55,000

£40,000 ($52,000)

AUD 90,000 ($58,000 USD)

$10,000

Up to $55,000



4. Why Choose the Philippines?

The Philippines is an ideal outsourcing destination because of several key factors:


  • English Proficiency: The Philippines is the third-largest English-speaking country in the world, ensuring effective communication with U.S., U.K., Canadian, and Australian companies.

  • Skilled Workforce: Filipino professionals excel in customer service, IT, digital marketing, and other sectors.

  • Cultural Compatibility: The work culture in the Philippines aligns well with Western businesses, ensuring smooth operations.

  • Time Zone Flexibility: Filipino workers are experienced in adjusting their schedules to match their clients’ time zones, making it easy to work with businesses across the globe.


These qualities, paired with low labor costs, make the Philippines an attractive outsourcing destination.


5. Hidden Savings with Outsourcing

Outsourcing to the Philippines goes beyond reducing salary expenses. It also helps businesses cut costs in other areas, including:


  • Recruitment: Outsourcing firms handle recruitment, saving time and money spent on finding local talent.

  • Training: Many outsourcing agencies provide training, which eliminates the need for businesses to invest in onboarding or skill development.

  • Office Expenses: Since workers are remote, there’s no need for additional office space, utilities, or equipment.


According to Outsource Accelerator, outsourcing to the Philippines can save businesses up to 70% on labor costs. This translates to tens of thousands of dollars in annual savings.


6. Who Benefits Most from Outsourcing?

Small and medium-sized enterprises (SMEs) are the biggest beneficiaries of outsourcing. SMEs often work with limited budgets and need to maximize every resource. Outsourcing allows these businesses to get the same quality of work for a fraction of the cost.


For example, an Australian startup needing a marketing specialist might have to pay AUD 90,000 ($58,000 USD) a year for a local hire. By outsourcing that role to the Philippines, they could pay just $10,000 annually, saving AUD 80,000 ($48,000 USD), which they can reinvest in other areas of their business.


7. Common Concerns About Outsourcing

Some businesses hesitate to outsource due to concerns like:

  • Quality of Work: While some worry about quality, reputable outsourcing agencies carefully vet and train their employees. The result is top-notch work that matches or exceeds local standards.

  • Communication: With the Philippines being one of the top English-speaking countries, communication barriers are minimal.

  • Time Zone Differences: Filipino workers are often willing to adjust their schedules, ensuring that they can work during U.S., U.K., Canadian, or Australian business hours.


Outsourcing agencies like Slash Staffing can help address these concerns by providing skilled, vetted professionals who fit your specific business needs.


Conclusion: Outsourcing Offers Significant Savings

The financial benefits of outsourcing to the Philippines are undeniable. By outsourcing, businesses in countries like the U.S., Canada, the U.K., and Australia can save up to 70% on labor costs. The savings go far beyond salaries, reducing recruitment, training, and office-related expenses.


Slash Staffing specializes in helping businesses access high-quality remote workers in the Philippines. With the support of experienced professionals, companies can cut costs, increase efficiency, and focus on growth. The benefits of outsourcing are clear, making it a smart choice for businesses looking to reduce expenses and stay competitive.

 

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